Privacy Policy

Last Updated: September 18, 2026

Starway Roof Systems respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website, submit a form, request an estimate, or communicate with our team.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Property address
• Information about your roofing or exterior project
• Appointment or estimate requests
• Information you provide through contact forms, quote tools, or other website features

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, and website usage data.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and service requests
• Schedule inspections, estimates, or appointments
• Provide roofing and exterior services
• Send appointment reminders and project updates
• Follow up regarding your inquiry
• Improve our website, services, and customer experience
• Send promotional communications when permitted
• Comply with applicable legal and regulatory requirements

3. Text Messages and SMS Communications

If you provide your mobile phone number and consent to receive text messages from Starway Roof Systems, we may send messages related to your inquiry, appointment, project, service updates, or promotional offers.

Message frequency may vary. Message and data rates may apply.

Consent to receive text messages is not a condition of purchase. You may opt out at any time by replying STOP to a text message. You may reply HELP for assistance.

No mobile information will be shared with affiliates or third parties for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties for marketing purposes.

4. Email Communications

If you provide your email address, we may use it to respond to your inquiry, provide service-related information, or send marketing communications when permitted.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand how visitors use the site, measure website performance, and support advertising or analytics.

These technologies may collect information such as browser type, device type, pages visited, time spent on the website, and referring website.

You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

6. Third-Party Services

Our website may use third-party services for functions such as analytics, advertising, website forms, scheduling, customer relationship management, embedded videos, or online estimate tools.

These providers may collect or process information according to their own privacy policies.

We do not sell your personal information.

7. How We Share Information

We may share personal information with trusted service providers that help us operate our business, website, marketing systems, scheduling tools, or customer communications.

We may also disclose information when required by law, regulation, legal process, or to protect the rights, safety, or property of Starway Roof Systems, our customers, or others.

We do not share mobile opt-in information or SMS consent with third parties for their own marketing or promotional purposes.

8. Data Security

We take reasonable administrative, technical, and organizational measures to help protect the information we collect.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

10. Your Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also opt out of marketing communications at any time.

To make a privacy-related request, contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal requirements.

When we update this policy, we will revise the “Last Updated” date at the top of this page.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Starway Roof Systems
Email: info@starwayroofing.com