Last Updated: October 2025

Welcome to Starway Roof Systems (“Starway,” “we,” “our,” or “us”).
By using our website, submitting a form, or engaging with our services, you agree to these Terms and Conditions.
This includes our policies related to SMS communication, consent, and privacy practices.
Please review this page carefully before engaging with us or using our website.

1. Communications and SMS Consent

By providing your phone number through our website, online forms, or other communication channels, you expressly consent to receive text messages (SMS), calls, and emails from Starway Roof Systems. These messages may be sent using automated or manual technology and may include, but are not limited to:

• Appointment confirmations and reminders

• Project updates and scheduling notices

• Service follow-ups or customer satisfaction surveys

• Promotional offers and seasonal announcements

Message Frequency: Message frequency varies based on user interaction and service needs (e.g., inquiries, project updates, promotions).

Message and Data Rates: Message and data rates may apply, depending on your mobile carrier plan.

Consent: Consent to receive SMS or other communications is not a condition of purchase or service.

Opt-Out: You may opt out of receiving SMS messages at any time by:

• Replying “STOP” to any message you receive from us.

• Contacting us directly at info@starwayroofing.com to request removal.

After opting out, you may receive a final confirmation message to verify your request. Once confirmed, you will no longer receive automated text messages from us unless you opt back in.

Help Information:
If you need assistance or have questions about our messaging program, you may reply “HELP” to any message or contact us at info@starwayroofing.com.

Data Sharing:
We do not share, sell, rent, or disclose your mobile information to third parties or affiliates for marketing purposes. Data collected through SMS is used solely to support your service relationship with Starway Roof Systems.

2. Call and Communication Recording

For quality assurance, training, and compliance purposes, calls and communications (including phone calls, video meetings, and in-person interactions) may be recorded.
By engaging with Starway Roof Systems, you consent to such recordings in accordance with applicable state and federal laws.

3. Website Use

By using our website, you agree not to misuse its content or functionality.
All website materials—including logos, photos, copy, and design—are the property of Starway Roof Systems and may not be copied, reproduced, or redistributed without written permission.

We strive to keep website content accurate and up-to-date, but we do not guarantee completeness or error-free information. Pricing, promotions, and service availability may change without notice.

4. Promotions and Offers

Promotional offers (such as discounts, giveaways, or free lighting packages) are available only for qualifying purchases and may include additional conditions or expiration dates.
Offers cannot be combined unless specifically stated otherwise.

5. Privacy and Data Security

Your privacy matters to us.
We collect and store personal information—including names, phone numbers, and emails—solely to provide estimates, deliver services, and improve customer experience.
Information collected through our forms, cookies, or communications is handled securely and never sold to third parties.

For full details, please review our Privacy Policy.

6. Limitation of Liability

Starway Roof Systems is not liable for any indirect, incidental, or consequential damages resulting from website use, communication errors, or service delays.
Our total liability, if any, shall not exceed the amount paid by you for the specific service or product in question.

7. Governing Law

These Terms and Conditions are governed by the laws of the state in which the work is performed.
Any disputes will be resolved in the appropriate local or state court jurisdiction.

8. Contact Us

If you have any questions about these Terms and Conditions, our SMS program, or our Privacy Policy, please contact us:

Starway Roof Systems
info@starwayroofing.com
https://starwayroofing.com